From Grill to Door: Texas Roadhouse Delivery

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Texas Roadhouse is an extremely popular restaurant chain thanks to its high quality, low prices, laid-back ambiance, and huge portions, so let’s find out if Texas Roadhouse delivers.

Texas Roadhouse doesn’t deliver directly using in-house drivers but offers a To-Go option. Alternatively, a third-party food delivery service such as Uber Eats can grab your food from its branches and bring it to your place.

Courier checking customer address on his phone food delivery. - Texas View

Does Texas Roadhouse Deliver?

Technically speaking, Texas Roadhouse doesn’t offer a delivery service through any of its restaurants, whether you place your order by phone or online. This means that none of the restaurant’s branches directly delivers food to their customers’ homes via an in-house delivery system.   

Known for its savory hand-cut steaks, mouthwatering wings, fall-off-bone ribs, freshly-baked bread, and made-from-scratch meals, Texas Roadhouse is a legendary restaurant chain among residents of the United States. Unfortunately, for all of its glory, this restaurant doesn’t deliver food.

That said, you shouldn’t give up hope right away. While it’s true that Texas Roadhouse doesn’t support direct in-house delivery, you can have your favorite meals delivered from it through a third-party food delivery service such as Uber Eats, DoorDash, and Grubhub.

The main idea here is that the restaurant treats the driver from these services as a regular customer simply ordering takeout and waiting for the food to be prepared according to the time they arrive.

Or if you’d prefer to eat in Texas Roadhouse and minimize the wait, then use their call-ahead service and book your seat on the day.

Day of the WeekLunch Peak Hours (If Open)Dinner Peak Hours
Monday11:30 AM – 1:30 PM6:00 PM – 8:00 PM
Tuesday11:30 AM – 1:30 PM6:00 PM – 8:00 PM
Wednesday11:30 AM – 1:30 PM6:00 PM – 8:00 PM
Thursday11:30 AM – 1:30 PM6:00 PM – 8:30 PM
Friday11:30 AM – 2:00 PM6:00 PM – 9:30 PM
Saturday(Varies; often busy)5:00 PM – 10:00 PM
Sunday(Varies; often busy)5:00 PM – 8:00 PM
General Overview of Texas Roadhouse Peak Hours
Texas Roadhouse building

How Can You Order from Texas Roadhouse at Home?

Texas Roadhouse doesn’t support direct delivery through any of its chain branches, but there are ways you can still order your favorite meals from the comfort of our homes in Texas. You can either place a To-Go order and pick it up or order through a third-party food delivery service and have them bring it to your house.

1. Order To-Go

Ordering To-Go is available via most Texas Roadhouse restaurant branches. The idea has been established for a long time now, saving you the restaurant’s wait.

All you need to do is call the branch nearest to you, ask to place an order To-Go, and just tell them what you want and when you’ll pick it up. You can also do this online using their official website or app.

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Texas Roadhouse doesn’t have as much of an issue with To-Go orders because customers would still experience some of the restaurant’s hospitality when they pick up the food. That said, the brand still doesn’t advertise To-Go options.

2. Order via a Third-Party Food Delivery

Another solution to order delivery from Texas Roadhouse is to find a third-party food delivery service that covers your area and place your order through it. Examples of such services include Uber Eats, DoorDash, and Grubhub.

Comparing third-party delivery services like Uber Eats, DoorDash, and Grubhub is important for understanding the different options available, especially when ordering from restaurants like Texas Roadhouse that rely on these services. Here’s a breakdown of each service based on several factors:

1. Uber Eats

  • Availability: Widespread, available in most cities and towns.
  • Fees: Delivery fees vary based on distance. Service fees are typically a percentage of your order’s subtotal.
  • User Experience: Easy-to-use app, real-time tracking of delivery.
  • Promotions: Regular promotions and discounts, especially for new users.
  • Delivery Speed: Generally fast, depending on restaurant and driver availability.
  • Restaurant Selection: The wide selection includes many local and chain restaurants.
  • Special Features: Integration with Uber account, schedule orders in advance.
Delivery Fees
  • Base Fee: This varies depending on the distance between the restaurant and the delivery address. Closer distances generally incur lower fees.
  • Dynamic Pricing: During times of high demand, Uber Eats may implement surge pricing, which can increase the delivery fee.
  • Small Order Fee: For orders below a certain amount (this threshold varies), a small order fee may be added.
Apps

2. DoorDash

  • Availability: Extensive coverage, solid in suburban areas.
  • Fees: Delivery fees vary; typically, there is a small order fee for orders under a certain amount.
  • User Experience: A User-friendly interface offers a rating system for restaurants and drivers.
  • Promotions: Frequent deals, option for a subscription service (DashPass) for free deliveries on orders over a certain amount.
  • Delivery Speed: Comparable to others, varies by location and time.
  • Restaurant Selection: Large selection includes exclusive partnerships with some restaurants.
  • Special Features: Group ordering feature, DashPass subscription for frequent users.
Delivery Fees
  • Delivery Fee: DoorDash’s fees also depend on the distance and the partnership status of the restaurant. Partner restaurants often have lower fees.
  • Peak Times Fee: Similar to Uber Eats, DoorDash may charge higher fees during busy periods.
  • Small Order Fee: Applies to orders below a set minimum.
Apps

3. Grubhub

  • Availability: Good coverage in both urban and suburban areas.
  • Fees: Delivery fees set by the restaurant can vary widely. They also charge a service fee.
  • User Experience: Straightforward app, easy to navigate.
  • Promotions: Regular promo codes and discounts, offers a loyalty program.
  • Delivery Speed: Varies based on restaurant and driver availability.
  • Restaurant Selection: Extensive range, including many local options.
  • Special Features: Allows users to leave specific instructions for delivery, Grubhub+ membership for free delivery on orders over a certain amount.
Delivery Fees
  • Variable Fee: Grubhub’s delivery fees are set by the restaurant, not Grubhub so that they can vary more widely than the other services.
  • Minimum Order Requirement: Some restaurants set a minimum order amount to qualify for delivery, which can indirectly impact the delivery fee.
Apps

Key Considerations:

  • Cost: Delivery and service fees can add up. Look for promotions or subscription services if you order frequently.
  • Selection: Some restaurants may be exclusive to certain platforms.
  • Geographic Availability: Some services have a stronger presence in certain areas.
  • Delivery Times: Can vary based on the service, time of day, and driver availability.
  • Customer Service: Check reviews for customer service experiences, especially for resolving order issues.
  • App Usability: The app’s ease of use and features might be a deciding factor for some users.
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Inside Texas Roadhouse

Texas Roadhouse Special Promotions

Texas Roadhouse’s approach to special promotions or discounts for delivery orders can vary and is often influenced by their collaboration with third-party delivery services like Uber Eats, DoorDash, and Grubhub. Here are some key points to consider:

  1. Texas Roadhouse Specific Promotions:
    • Texas Roadhouse occasionally runs its own promotions which may include special deals on meals, but these are usually more focused on dine-in or pickup orders rather than delivery.
  2. Third-Party Delivery Service Promotions:
    • Uber Eats, DoorDash, and Grubhub often have their own set of promotions which might include discounted delivery fees or special deals on orders from Texas Roadhouse. These promotions can vary based on your location, the time of your order, and the specific terms of the ongoing promotion.
    • New users of these apps sometimes get introductory offers, like discounted or free delivery on their first few orders.
  3. Limited Time Offers:
    • Texas Roadhouse and the delivery services might have limited-time offers, including discounted meals or delivery fees. These are often advertised on the respective websites or apps.
  4. Loyalty Programs:
    • If Texas Roadhouse has a loyalty program, members might occasionally receive exclusive offers that could include discounts on delivery orders.
  5. Seasonal or Event-based Promotions:
    • During certain holidays or events, there might be special promotions that could apply to delivery orders.
  6. Newsletter and Social Media:
    • Subscribing to Texas Roadhouse’s newsletter or following them on social media can be a good way to stay informed about any current or upcoming promotions.

Why Doesn’t Texas Roadhouse Do Delivery Themselves?

As we established above, Texas Roadhouse doesn’t support direct delivery from their restaurants. The company has been asked repeatedly about its deliberate overlooking of delivery services, to which Kent Taylor -the founder and CEO- responded:

“We encourage all of our competitors to do as much delivery as they can so they can deliver lukewarm food to their people,” then added, “We will stick to our guns on this”.

Kent Taylor

These quotes can give you a lot of insight into the mindset behind the operation of Texas Roadhouse. Yes, the company may be breaking from the herd, but it must be doing something as it generated a revenue of approximately $3.4 billion from restaurant sales in 2021.

That’s over a $1 billion jump from the  $2.4 billion in 2020 and a $700 million increase from the $2.7 billion in 2019.

If you’re still wondering why Texas Roadhouse won’t go for a delivery option, here are the reasons given by the brand’s officials:

Houston Texas Roadhouse restaurant sign on the side of a freeway in Humble Texas during an early morning sunrise. - Texas View

1. It Can Slow the Service In-Store

According to Kent Taylor, allowing for full-on direct delivery will cause the in-store service to slow down.

If you think about it, the time required to prepare and package the meal to be delivered will take from the time otherwise designated for making and plating food out for dine-in customers.

Because the restaurant’s resources will be split between in-store and delivery orders, this will result in a delay for people dining in. The dine-in experience is the top priority for Texas Roadhouse.

2. It Can Compromise Quality

Besides slowing down the service for dine-in customers, another major concern for the company is the quality of the food upon delivery.

The fact that food often arrives “lukewarm” to customers has kept Texas Roadhouse from adopting direct delivery options. The restaurant -across all of its branches- prides itself on offering customers fresh, sizzling meals of the highest possible quality.

Putting the meals through delivery conditions can compromise these standards. Plus, there’s no way you can be sure what happens to your food as it’s being delivered.

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Texas Roadhouse’s philosophy allows them to control all the elements of your dining experience. However, delivery poses too many variables that may impact criteria such as temperature, sanitation, portions, etc.

we tried all the steaks at texas - Texas View

3. It Can Overwhelm Their Kitchens

The highest demand for delivery orders would probably happen during the same peak hours of dine-in orders. If most people call for delivery between 6 o’clock and 9 o’clock when the kitchens are already in full swing, all this will do is push the kitchens beyond their highest capacity.

If this happens, it may very well result in:

  • Wrong orders are getting sent out.
  • Delayed orders for both delivery and dine-in customers.
  • Less attention to orders’ details.
  • Sub-par in-store service.

Alternatives to Texas Roadhouse for delivery

If you’re looking for alternatives to Texas Roadhouse that offer delivery services, especially for those craving similar types of food like steaks, BBQ, and American-style cuisine, here are some options:

National Chains

  1. Outback Steakhouse
    • Cuisine: American, Steakhouse
    • Specialties: Steaks, Bloomin’ Onion, and other grilled specialties.
    • Delivery: Available through their website and various delivery apps like DoorDash, Uber Eats, etc.
  2. LongHorn Steakhouse
    • Cuisine: American, Steakhouse
    • Specialties: Various steak cuts, seasoned and expertly grilled.
    • Delivery: Available through their website and major delivery platforms.
  3. Applebee’s
    • Cuisine: American, Bar & Grill
    • Specialties: Burgers, ribs, and a variety of grill items.
    • Delivery: Offers delivery through their website and delivery apps like GrubHub, DoorDash, etc.
  4. Chili’s Grill & Bar
    • Cuisine: American, Tex-Mex
    • Specialties: Fajitas, burgers, and ribs.
    • Delivery: Available directly through their website and delivery apps.
  5. Cracker Barrel
    • Cuisine: Southern, American Comfort Food
    • Specialties: Homestyle meals, breakfast all day.
    • Delivery: Available through their website and various delivery services.

Regional Options

Depending on your location in Texas, there may be regional chains or local restaurants that offer a similar dining experience. These often include BBQ joints and local steakhouses.

Local Restaurants

Don’t forget to explore local independent restaurants. Many of them offer unique and high-quality dining experiences. They might provide delivery directly or through local delivery services.

How to Order:

  • Online/App Ordering: Most of these chains have online ordering systems or dedicated apps for easy ordering.
  • Third-Party Delivery Services: Apps like DoorDash, Uber Eats, Grubhub, and Postmates often partner with these restaurants to offer delivery.
  • Phone Orders: Some local and regional establishments may accept phone orders for delivery.

Tips:

  • Check for Deals: Many chains offer special deals or discounts when you order through their app or website.
  • Support Local: Consider supporting local businesses which often offer unique and high-quality options.
  • Menu Variety: These alternatives offer a wide variety of menu options, catering to different tastes and dietary needs.

Remember, availability can vary based on your specific location in Texas, so it’s a good idea to check the local offerings in your area.

Texas Roadhouse FAQs

Does Texas Roadhouse Have a Drive-through?

Although nothing is official, some rumors are circulating about drive-through windows being tested at a few Texas Roadhouse branches.

Does Texas Roadhouse Have an App?

Yes, Texas Roadhouse has an app you can download from the Play Store or App Store whether you’re an Android or iOS user. This is for call-ahead seating.

Author Profile

Christian Linden is a seasoned writer and contributor at Texas View, specializing in topics that resonate with the Texan community. With over a decade of experience in journalism, Christian brings a wealth of knowledge in local politics, culture, and lifestyle. He holds a Bachelor's degree in Communications from the University of Texas. When he's not writing, Christian enjoys spending weekends traveling across Texas with his family, exploring everything from bustling cities to serene landscapes.

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